Alaska Traffic Company - 60th Anniversary
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Alaska Traffic Customers: Important Span Alaska Transition Instructions and Contacts

As a follow-up to our March 3, 2023, Announcement Letter, please review this important information on how to proceed with routing pending and future shipments.

Consign shipments as follows:

Consignee Name (Your Business Name)
3815 W Valley Hwy N
Auburn, WA 98001
1-800-257-7726 (toll free)

*It is very important that you review any outstanding PO’s/shipments already placed to have your vendors update the ship to address to the Span Alaska’s Auburn, WA terminal. Missing this step will likely result in shipment delays, unnecessary additional handling, and potential reconsignment fees from the inbound carrier or your vendor for shipments that attempt to deliver to Alaska Traffic’s Kent, WA terminal after 3/31.

Important Contacts


General Tracking Requests

Customer Service Tracking
AUBURN: Amy Karr Direct Line 253-886-5249

Senior Manager Customer Service
Jennifer Knight, Direct Line 253-886-5210


General Request Contact for rate quotes

Supervisor, Pricing & Administration
Ashley Bergman Direct Line 253-886-5173

Director of Pricing & Administration
Kory Smith Direct Line 253-886-5177


Routing Contact for pick-up requests

Senior Manager of Logistics
Gail Hemstead Direct Line 253-886-5176


General Accts receivable

Billing Issues

Accounting Team Leader
Nicole Goldingay Direct Line 253-886-5253

Accounting Manager
Kristin Welch Direct Line 253-886-5254

Please visit for answers to Frequently Asked Questions

Download Transition Instructions and Contacts Letter


425-264-1920 | phone
Span Alaska Terminal Address
3815 W Valley Highway N
Auburn, WA 98001

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